Shipping & Returns

Return Policy

We stand fully behind our products. If you are not 100% satisfied, contact hydratesalt@gmail.com within 30 days of delivery to initiate the return process*. We ask that you share your valuable input as to why you are requesting a return, so that we may strive to improve your customer experience in the future.

Please note, we are only able to accept returns/provide refunds for orders purchased through hydratesalt.com. Samples will not be eligible for return.

* Refunds will process once the order is received at the warehouse.

Shipping Rates

Below are the current shipping options available when purchasing from RH Hydro Booster

Standard Shipping (3-6 Business Days) - $5.99 or FREE for orders over $20

UPS 3 Day - $20

*** Once an order has been processed the shipping method cannot be changed.**

Tracking Updates

During busier seasons, carriers may take longer than expected to update the tracking status of a package. If a package has shipped and the tracking status does not update within 3 business days, please contact RH Hydro Booster for an additional update on your package. If a package shows tracking updates but has stalled at a processing location, please contact the carrier for additional information, as they would be able to provide the most up to date information on your package.